Terms and conditions
Sussex Carp leads
WEBSITE TERMS AND CONDITIONS
1 These terms
1.1 What these terms cover. This page (together with our Privacy Policy, Terms of Use and Acceptable Use Policy) tells you information about us and the legal terms and conditions on which we supply products to you from our website https://www.sussexcarpleads.com
any discrepancies issues must be notify us within 14 day by email or the contact form on the website.
1.2 Information about us and how to contact us
1.3 How to contact us if you are a consumer. You can contact us by writing to us at sussexcarpleads@gmail.com
1.4 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2 Our contract with you
2.1 Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read Your rights to read and check your order at each page of the order process.
it is the buyers responsibility to check order Is correct. Sussex Carp leads will take ownership of any errors made if we dispatched the wrong items and correct the order as per the sales agreement.
3 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
3.1 Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our website are approximate only.
3.2 Product packaging may vary. The packaging of the product may vary from that shown on images on our website.
4 Your rights to make changes
4.1 If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
once Goods have been dispatched changes can only be made after goods returned at buyers cost or at the additional cost for extra items including postage.
5 PROVIDING THE PRODUCTS
5.1 Delivery costs. The costs of delivery will be as displayed to you on our website.
Sussex Carp leads use Royal mail for the delivery and only delivery accepted in person or by your nominated person will we ne responsible for .example if you choose to opt for the use of a safe place for delivery this is at your own risk.
This is your responsibility to make any claims via royal mail.
5.2 We are not responsible for delays outside our control .
5.3 An event outside our control means any act or event beyond our reasonable control, including for example strikes, lock-outs or other industrial action by third parties
5..4 all leads are made to order , we aim to complete all orfders within 7 working days.
if there is going to be a delay beyond that we will inform you by email when the order is placed. a refund will be provided if we are informed.
5.5 SCL use Royal mail 48hr Tracked for deliveries unless otherwise notified please note this is not a guarantee delivery timescale . see royal mail site for details on the service provided.
5.6 any orders for collection must be paid within 7 working days unless agreed in advance or item will be put back into stock.